Privacy Policy

1. Introduction

Anchorpoint Enterprises LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation with us. Please read this policy carefully.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal Identifiers: Full name, email address, phone number
• Booking Information: Reservation dates, vehicle preferences, pickup/return times
• Payment Information: Processed securely through PayPal — we do not store your payment card details
• Account Information: Username and encrypted password if you create an account
• Communications: Any messages or inquiries you send us

We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your vehicle reservations
• Send booking confirmations and rental reminders
• Respond to your inquiries and provide customer support
• Improve our website and service offerings
• Send promotional communications (with your consent)
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Payment Processors: PayPal, to securely process your transaction
• Law Enforcement: When required by law or to protect the rights and safety of others
• Insurance Partners: In the event of an insurance claim related to your rental

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, hashed passwords, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, contact us at [email protected].

7. Cookies

Our website uses session cookies necessary for basic functionality such as maintaining your login session and booking state. We do not use third-party tracking or advertising cookies. You may disable cookies in your browser settings, though this may affect site functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Privacy concerns? Contact us at [email protected]. We are available Monday through Saturday, 10am – 7pm.